Return Policy

Requirement for a valid return:

  • Proof of purchase (order number, invoice, etc)
  • Reason for return has to be valid and return acceptance conditions met (check out below)

Valid conditions and reasons to return an item:

  • Delivery of wrong product
  • Delivery of defective product
  • Delivery of the products with missing parts
  • Incorrect content on website


Return/ Replacement Guarantee may not apply in any of the following conditions:

• Damages due to misuse of product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Products with tampered or missing serial / UPC numbers
• Any damage / defect which are not covered under the manufacturer's warranty
 

N.B: Replacement of the product is subject to availability of the same on Regalfurniturebd.com

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